1. The website tele-german.com is owned by AWANS Sp. z o.o. with its registered office at al. Piłsudskiego 34, 35-001 Rzeszów, Poland. KRS 0000119418 XII Commercial Department KRS Rzeszów, share capital PLN 50,000, REGON: 690298309, NIP: 8131005054
2. The website tele-german.com sells individual language courses conducted by teachers via the Internet in real time.
3. You buy a certain number of lessons. You do not have to buy more lessons if you do not want to.
4. A language course can be ordered by buying lessons or by email. The order is confirmed by email.
5. The course can be paid for by bank transfer or online payment.
6. The course starts no later than in 14 days.
7. You have the right to withdraw from the contract within 14 days without giving any reason, provided that you have not started the course.
8. We issue a receipt or invoice for completed orders. Any person who places an order through the online shop authorises AWANS Sp. z o.o. to issue an invoice without their signature.
9. The prices available at tele-german.com are expressed in Polish zloty (PLN) or in Euro and are gross prices (i.e. final prices including all applicable taxes).
10,. All questions are answered by phone or e-mail on working days between 9:00 and 17:00 Polish time.
11. By placing an order for a course, you are deemed to have read and accepted terms and conditions.
12. Your personal data is used only to carry out orders. They are stored in a manner preventing access by third parties in accordance with the Act of 29 August 1997 on the Protection of Personal Data, Journal of Laws No. 133 item 883. The data administrator is AWANS Sp. z o.o., Piłsudskiego 34, 35-001 Rzeszów, Poland. Provision of data is voluntary, and AWANS Sp. z o.o. collects the data only for the aforementioned purpose. You have the right to access and correct your data.
13. Complaints should be sent by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to AWANS Sp. z o.o., al. Piłsudskiego 34, 35-001 Rzeszów, Poland. A complaint shall be investigated within 7 working days. A reply to the complaint shall be sent to the applicant's e-mail address or postal address.
